Terms & Conditions
Direct Dial Service:
By using this service you consent to the Terms and Conditions as follows:
Callers must ensure they have the bill payer's permission before using the Story Telecom service. Calls are billed by your telephone line provider at their appropriate 0871, 0844, and relevant 09 rates. Prices quoted are based on BT landline rates and are billed per second. Prices and availability may vary from other networks and it is the user’ responsibility to confirm those rates before use.
Calls are charged from time of connection to the Story Telecom service, so we advise replacing the handset after a short period if your calls are engaged or unanswered. When you call from a mobile, remember to only press the call or send button after dialling the access number but not again after dialling the destination number.
Prices of calls to mobile phones, premium rate numbers and pagers are not included unless otherwise stated. Story Telecom reserves the right to terminate fraudulent calls and change the prices or the availability of certain destinations without prior notice. The service is subject to availability.
Text & Talk Service
By using this service you consent to the Terms and Conditions as follows:
You must have a UK mobile and have the bill payer’s permission. This is a reverse-billed text service, cost of text to 80556 will be charged at £5.00 plus your standard network text charge. A confirmation text informing you that your mobile has been charged £5.00 will be sent shortly thereafter. Credit lasts for 90 days from day of first use. Cost of calls to the 0208 access number will be charged at your standard mobile rate to a landline or can be used as part of your mobile inclusive minutes. Calls using the 0800 access will incur a one penny per minute surcharge on the destination rate. Calls are charged per minute. Prices are subject to change without prior notice. Calls made to mobiles may cost more, unless specifically mentioned in the destination list. We will automatically top you up with £5.00 credit before your credit is about to run out. We will then charge your mobile with £5.00. To unsubscribe simply text STOP to 80556 at any time. If you choose to unsubscribe, calls will disconnect once the credit is finished and a new text request with keyword to 80556 will have to be made for a further top up. A connection charge equal to the rate per minute for the relevant destination is charged on each call. A disconnection charge between one to twenty pence applies to each successful call.